IMG 2754

Brown Hotels Portfolio

Location Greece

Client WH Europe

Services Construction Management, Program Management, Project Management

Project Value More Than $95 million

WH Europe is a hotel and commercial real estate investment company with properties in Greece, Cyprus, Romania, and Germany. Brown Hotels is an international boutique hotel collection, with a unique portfolio of properties in the Mediterranean. WH Europe selected Hill to provide project management services to support Brown Hotels’ further developments in Greece.

Under this contract, Hill has provided services for multiple redevelopment projects throughout the country, including:

  • Brown Vienna Hotel, Thessaloniki, 82 keys.
  • Brown Lighthouse Hotel, Thessaloniki, 138 keys, 51 residences.
  • Isla Brown Chania, Crete, 148 keys, 17,057 SM.
  • Brown Sisters Corinth, Agioi Theodoroi, 36 keys, 2,500 SM.
  • Dave by the Beach Corinthia, Agioi Theodoroi, 46 keys, 1,530 SM.
  • Isla Brown Corinthia, Agioi Theodoroi, 286 keys, 14,300 SM.
  • Brown Beach Sounio Hotel, Punta Zezas, 179 keys.
  • Brown Beach, Chalkida, 119 keys, 7,901 SM.
  • Brown Beach, Eretria, 175 keys, 8,183 SM.
  • Sans Rival, Athens, 42 keys, 1,877 SM.
  • Museum, Athens, 93 keys, 3,453 SM.

As project manager, Hill’s scope for the projects has included:

  • Design consultant procurement.
  • Design management.
  • Construction procurement, including advising the client on fast-track tender processes, drafting and compiling all tender documents, and managing the tender process.
  • Contract administration and claims management, including payment certification.
  • Project controls, including establishment of project budget during design, cost and schedule monitoring during construction, and document control.
  • Acting as the liaison between the client and operator, Four Seasons.
  • Risk management.
  • Project reporting, both regular and ad-hoc.
  • Site monitoring, including health and safety and quality auditing.
  • Project close-out, including handover management and financial close-out.

Case Study: The Isla Brown Chania

The five-star sea-view Isla Brown Chania is located in Stavros, Crete. To enhance the facilities and meet the increasing demands of guests, WH Europe undertook a comprehensive renovation and expansion project. The scope included renovations and upgrades to existing guest rooms, bungalow areas, common areas, and the hotel’s amenities, as well as the addition of new facilities, including a sea-view restaurant.

Working closely with WH Europe and the rest of the team, Hill provided a full suite of project management services to promote project success. This included the development and implementation of a detailed construction plan, a strong communication strategy, exceptional quality assurance/quality control (QA/QC) processes, and post-construction indicators for client and end-user satisfaction.

The Hill team worked with the designer and contractor to develop a detailed construction plan, dividing the renovation and expansion into scope areas. This helped ensure timely completion and reduced impacts to operations, especially during Greece’s peak travel season. Hill also implemented a robust communications plan to promote coordination among the project team’s leaders. This helped the team align construction schedules with guest bookings and stakeholder events. Hill’s communication plan also helped keep all team members and stakeholders abreast of project progress and any risks. In addition, the Hill team helped implement strong QA/QC processes in accordance with industry best practices. This included materials certification and regular inspections to reduce the need for rework and promote high-quality craftsmanship in compliance with the client’s vision and design specifications.

With Hill’s management support, the project team delivered a more luxurious and immersive experience for guests on time and within budget, while safely maintaining operations throughout construction. Following construction, the Hill team conducted a post-occupancy evaluation and identified any issues and areas for improvement. Key measures of the project’s impact include an increase in occupancy rates after the renovation and expansion and positive reviews highlighting the resort’s upgraded facilities.

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